Please use a soft cloth dampened with cleaning solutions to gently wipe the screen clean of any dirt or smudges.
Turn off the computer first, then examine the condition of the screen for any damage.If the Pen and touch section shows as ③, this means your computer does not have a touchscreen function.Type and search in the Windows search bar ①, then click ②.If the screen has never responded to touch, but you think it should, please refer to the following methods to confirm whether your computer has a touchscreen function. Reset touch calibration to the default settingsĬonfirm the computer has a touchscreen function.Update and confirm BIOS / Windows packages / drivers with the latest version on your PC.Enable and reinstall the touchscreen driver in Device Manager.Confirm the computer has a touchscreen function.Please go to the corresponding instruction based on the current Windows operating system on your computer: If your touchscreen doesn't have right-click function, please refer to How to set the right-click function for touchscreen. If you experience the touchscreen responding inaccurately, not sensitive, or not responding at all, please refer to the following troubleshooting in order. be sure that Keep Personal Files and Apps is Selected and let the Windows do the rest.Troubleshooting - Touchscreen/Touch Panel problems Go to the Windows 10 Media Creation Tool from this link: Ĭlick on download tools, save it on desktop, then run it as Administrator, accept license agreement, then Choose Upgrade This PC Now, let drivers to update. You will not lose any data files or Apps if you follow the Instruction. If none of above helped you then you can do a Windows 10 In-Place Repair Install. You can update the driver from Device Manager. Restart and then do the same but this time select Enable. You’ll be asked to confirm this, so click Yes. Right click the listing for HID-compliant touch screen and select Disable. Left click the arrow next to Human Interface Devices to open the dropdown. If that did not help, then you can try: Disable and Re-enable the Touchscreen:
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